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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janie Golden

Janie Golden

February 13, 2025

5  out of  5
rating by Janie Golden
"It has been a great pleasure for having all our insurance service from the local State Farm Insurance office - Cheryl Jacobson Chase and her wonderful Team (Kelly) for all these years. Like a good neighbor/good friend, the Team is always with us... Cheryl is an excellent agent who is always ready to help and answer any questions that we have; she is very knowledgeable, attentive and caring. And Kelly is an amazing PLUS for the Team! We are very grateful for all the good work that they have done for us!"
We responded:
"We’re thankful for your 5-star review! It’s our pleasure to assist you with your insurance needs. Please reach out if there is anything else we can do to help! Cheryl and Team"
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Michael Bernstein (Mike B)

December 13, 2024

5  out of  5
rating by Michael Bernstein (Mike B)
"Cheryl and her team (Kelly and Kelly) continue to provide great service. They have helped us navigate the hurdles (small and not so small) of claims processing and adjudication. Importantly, Cheryl is very proactive in assessing our policies and finding ways to reduce premiums. I appreciate the professional care, courtesy, and cooperation."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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李熙玉

December 3, 2024

5  out of  5
rating by 李熙玉
"Cheryl is the best insurance agent I ever met."
We responded:
"Thank you, Li, for your 5-star review! We appreciate the opportunity to help you and your family. "
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Leilani Gushiken

November 25, 2024

5  out of  5
rating by Leilani Gushiken
"Cheryl and team have been my insurance agents for years, not only because they are good at what they do, but also because they treat their clients with kindness and respect. Often when one calls an insurance agent it isn’t to discuss something fun, it’s usually something awful. It’s good to know that you have someone who makes you feel seen and heard when the hard stuff happens."
We responded:
"Leilani, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Clarissa Jacobson

October 11, 2024

5  out of  5
rating by Clarissa Jacobson
"I've been with Cheryl for many years - she really cares about her clients and will bend over backward to help. She also is always in communication - you never have to feel like you are going to be ignored or not responded to even if you have difficult questions or problems with State Farm."
We responded:
"Clarissa, thank you for your kind words. I appreciate you giving me the opportunity to serve you for so many years. "
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Bikes, Burgers and Blues

July 28, 2023

3  out of  5
rating by Bikes, Burgers and Blues
"Had a very important insurance issue. They didn't bother to call and tell us it was resolved. Very disappointed."
We responded:
"We're glad we could resolve your insurance issue. Customer satisfaction is our priority, and we continuously strive to improve. Please contact us directly to discuss the situation further and ensure a better experience going forward. "
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Talia Gad

June 10, 2021

5  out of  5
rating by Talia Gad
"Always helpful, friendly and polite. They answer any questions that my family has. Thank you for everything you do."
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Robert Mannheim

March 24, 2020

5  out of  5
rating by Robert Mannheim
"Very responsive, professional, and knowledgeable."